High-Quality Security Features

We stored our travel trailer here in the covered storage area. They were responsive via email, and access was simple and secure with their app. The area has plenty of space to maneuver though our parking space was quite tight (but this is to be expected with storage). Recommend!

Our first time using Kuna Caves Storage over the July 4th holiday. The self service kiosk was easy, except unbeknownst to us, it did not dispense the cylinder lock/key to lock the Storage unit assigned to us. I called the listed phone number, which thankfully had a way to leave an emergency message. (Yes, it is an emergency when your Storage unit is full and not able to be securely locked). Within a half an hour I received a call back from Shelli, who instructed us where to find a secondary cylinder lock, incase they run out or one is not dispensed, and where to call if one was not available, then she would run one over to us. Needless to say, the rest is history. The customer service was impeccable, trustworthy and Shelli was so kind, with superior customer service even on a holiday, obviously I can't say enough. If we were not moving they would definitely be our go to for our storage needs. Now mind you, this all happened after we reserved/paid for another unit online with a different local storage facility. We were sent an online code for gate entry, which did not work. We had previously used said storage facility for 1.5 years without incident of any kind, so we know how the gate entry system worked. We attempted to call number listed which did not have an emergency contact number. That is the reason we made the decision to go with Kuna Caves Storage. So glad we did as we had a uhaul that had to be returned on July 4th or accrual of additional charges. We feel Kuna Caves Storage has a well thought out failsafe plan in place, from kiosk set up, the possibility of running out of cylinder locks or kiosk failure to dispense, to extra locks being available, emergency after hours contact number and quick response time, without such a well thought out plan of "what ifs," our day would have been a total disaster. Now we can sleep knowing our belongings are safe and secure as possible! What a way to go above and beyond for your customers Kuna Caves Storage. We are truly thankful for you!! You represent customer service to the highest degree, don't lose that, Be proud!! Forever grateful!!

They're really good here but the mobile app that you use has separate codes for the entrance and exit gate. There's only one here. It threw me off a little, but I get that the application they use is for lots of locations, not just theirs.